EMC Ionix VoIP Availability Manager harnesses the power of patented EMC Ionix for IT Operations Intelligence technologies to instantly isolate the root causes of Voice over Internet Protocol (VoIP) problems across applications and networks. By correlating the end-user experience with the root cause of a problem, VoIP Availability Manager provides operation teams with the information they need to pinpoint, prioritize, and rapidly resolve service-affecting issues, as well as assess how specific VoIP problems affect the business and users.